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How pk3com Handles Your Personal Data

Your account data at pk3com — from registration details to the wallet references generated whenever you deposit through JazzCash, Easypaisa, or Raast — is collected strictly for the purposes we explain on this page.

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We treat data security as an operational requirement, not an afterthought. Account credentials and payment references — whether tied to a JazzCash wallet, an Easypaisa account, or a Raast transfer — are stored under encryption so those identifiers never sit in plain text on our servers. We keep to a minimal-data principle: if a piece of data is not needed to operate your account or confirm a transaction, we do not collect it. The four areas below are where these practices matter most for your account.

Account Data Encryption

All account data — including payment references from JazzCash, Easypaisa, and Raast — is stored under encryption so your wallet identifiers are never held in plain text on our servers.

Cookie Control

Strictly necessary cookies keep your session alive and preferences saved. Analytics cookies can be switched off through your browser settings without affecting your account access or wallet functions.

Data Retention Schedule

We hold active account data only while your account remains open. After closure, records are kept for the period local law in your eligible region requires, then permanently deleted.

Access and Correction Rights

You can request a copy of the data we hold, or ask us to correct inaccurate details, by contacting our privacy team through your account dashboard or the email channel.

What This Privacy Policy Covers

pk3com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

pk3com collects personal data in three categories: account identity (name, email address, and phone number from registration), payment activity (wallet references from JazzCash, Easypaisa, or Raast that confirm a transaction completed), and technical session data (device type, IP address, and lobby pages visited). We collect this

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because a secure account platform requires it — without an email we cannot send a password-reset link; without a wallet reference we cannot reconcile a deposit with your account balance. We do not sell personal data to anyone. Wallet-reference data moves only to the payment processor
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completing your transaction — JazzCash, Easypaisa, or Raast, depending on your choice — and goes no further. When a verification step requires an identity check, we pass only the minimum data that step requires. Data retention follows a clear rule: active account data stays with us
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while your account remains open. After closure, records are kept only for the period that applicable law in your eligible region requires — that jurisdiction determines the window — and are permanently deleted once the obligation expires. Cookies on the platform split into two types: strictly
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necessary cookies that keep your session active and save account preferences, and analytics cookies that show us which sections of the lobby get the most visits. Analytics cookies can be adjusted in your browser settings at any time without affecting your ability to log in or
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access your account wallet.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If your query touches how we handle your account data — what we hold, why we hold it, or how to request changes — our privacy team handles those requests separately from general account support. Reach them through the paths below. Requests involving payment records from JazzCash, Easypaisa, or Raast accounts include an extra verification step to confirm the wallet belongs to you, which protects your account from unauthorised data requests by others.

Account Dashboard Request Submit a data-access or deletion request directly through your account dashboard under Settings. Our privacy team picks these up separately from general support tickets.

Email Privacy Channel Reach our data-handling team by email for questions about what data we hold, how it is used, or any correction you need on your account record.

Live Chat Escalation Our support chat is accessible through the platform interface. Ask to escalate to the privacy team if your query involves account data, wallet details, or cookie preferences.

Common Privacy Questions From Our Account Holders

The questions below are the ones account holders ask most often when they want to understand their privacy rights on pk3com — what gets collected at registration, what happens to your JazzCash or Easypaisa payment records, and how to exercise your right to access or delete your data. Answers describe how we operate on each of these points; for jurisdiction-specific legal rights, the applicable law in your eligible region governs.

We collect your name, email address, phone number, and the wallet references you use when depositing via JazzCash, Easypaisa, or Raast. Device and session data is also logged for account security.

Payment data goes only to the processor completing your transaction — JazzCash, Easypaisa, or Raast, as applicable. We do not sell payment data or share it with unrelated third parties.

After closure, we retain records for the period required by applicable law in your eligible region. Once that retention window expires, your data is permanently deleted from our systems.

Submit a data-access request through your account dashboard under Settings or contact our privacy team by email. We compile and deliver the relevant records within our standard handling window.

Yes — submit a deletion request through account Settings or email our privacy team. We delete what local law permits and notify you if any records must be retained by legal obligation.

We use strictly necessary cookies for session and preferences, and analytics cookies for lobby activity. Turn off analytics cookies through your browser settings; it does not affect your login or wallet access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pk3com Handles Your Personal Data

How We Protect and Manage Your Data

Account Data Encryption

Cookie Control

Data Retention Schedule

Access and Correction Rights

How to Contact Us About Your Data

Common Privacy Questions From Our Account Holders

01 What personal data does pk3com collect when I create an account?

02 Does pk3com share my JazzCash or Easypaisa payment data with anyone?

03 How long does pk3com keep my account data after I close my account?

04 How do I request a copy of the data pk3com holds about me?

05 Can I ask pk3com to delete my personal data?

06 What cookies does pk3com use and how do I control them?

Privacy Policy

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